What Our Clients Say
Where do I start?? Well, lets start with the greeting from Alex ..very sweet and ready to help...Next was Jeff...he came out, diagnosed the problem..went over the options that I had available and had me on the schedule for the very next day to do the installation..The CREW...WOW...they got to my home first thing in the morning...got the old unit out, new unit put in and now I think that I might need to start wearing a coat inside...Thank you Brent, Nick, Ned and Payne for tackling this project in such a professional and speedy manner. I am in the service industry myself and this is the type of service that is missing now a days...Nice going Team!! Highly recommended!!!
- Jon W“
Excellent service! This is the second time we’ve used One Stop for our furnace needs and they did not disappoint. Jeff is not only knowledgeable but also professional and just overall a very nice guy! He diagnosed the problem within minutes and was in and out in no time. Couldn’t recommend these guys enough!!!
- Chris Pavel“
They did an incredible job. Prioritize me since I have little ones. Came out diagnosed and fixed in only a couple hours from my initial call. Everything works great now. Thank you!
- Brad Lee“
Great experience. My issue was resolved immediately and the price was very reasonable.
- Jake Hollander“
They responded quickly and had the new system installed in 1 day. Nick and Payne did a very good job. Everything works great.
- Jeff Watson“
Our AC went out in the middle of the heat wave last week. We called on a Saturday night and they were at our Home Monday Morning. We agreed on a price and paid half Monday with the install to be Tuesday. We ended up actually using a different company but when I called to cancel and get a refund (of a large amount of money) Jeff was MORE than polite and professional. The very next morning I had an email that the credit had already been processed. This says ALOT about the integrity of this company. I would VERY MUCH recommend them! I appreciate they way they handled the whole thing!
- Joanie Carter“
AC went out yesterday. Tried another company, they said they would take over a week, in Utah in July to get out here. One stop put me on their urgent list, got out here, and made sure I was taken care of quickly- this morning they called me to check in, and then when they had an opening they got someone out to me ASAP. Very pleased, would buy from them again. Shot out to Patrick Salazar the tech who came out for being competent and capable- he took care of it quickly, and was able to get me a deal on a service plan.
- Toad Bascom“
One Stop Heating and AC was great and had exceptional customer service. Our AC went out Sunday night, and we put in a request on Angie’s List for professionals to help. One minute after I hit the request button my phone rang. I’m serious. One minute. Jordan was super nice and she arranged an appointment for the next morning. Jeff came by and figured out what was wrong very quickly—broken compressor. He connected immediately and was awesome explaining all my options. He wrote up six options for me on the spot. It looked really good, but I got another bid. In the end, Jeff won my business with his great customer service and price.
We ended up replacing both the AC and furnace for an excellent price. The lead installer, Nick, came the next day and was awesome getting everything replaced and working perfectly. So professional, on time, and easy to work with.
This company took such good care of me and my family, setting us up with the very best equipment and service for a great price. I recommend them very highly.
- Sakura the Android Metal Goddess“
My HCAV system was installed about 1.5 years ago by "One Stop" and it of course worked without issue. The story takes its twist here- with my water heater not working. As I went to investigate the new HVAC developed many leaks and was blowing like a small tornado in my mech room. I believe the air leaks were developed from the equipment shifting from one of the recent earthquakes the valley experienced. Moral of the story is that I called and asked for a repair/installation person come take a look and re-seal the joints. The window for the repair was of my choice and they communicated with me all the way to my front door. Both employees; Pat and Francis arrived on time, presented professionally with masks, were courteous and listened to my every word and went to work. They took care of sealing every obvious leaking seal but went above and sealed every joint, even removing lines and parts to access the rear and get to every joint possible and upgrading and repairing things that weren't even requested "just because they needed it". From the initial installation to the phone calls with Jessica and the interaction and quality of work from Pat and Francis were nothing shy of amazing. I had a great experience all the way around and with their 24/7 on-call staff, i would not hesitate to recommend this company for any HVAC needs you have. very efficient, professional, personable and understanding. 5 of 5 rating from me...... Thanks to all of you! Great institutional work ethic and professionalism.
- Jared Reber“
I called at 3am on July 4th. They answered the phone and got me scheduled for the same day. Pat showed up at about noon in a professional vehicle in a professional uniform and got the job done! Boom, AC fixed, holiday saved!!! Pat gave me many options with varying prices from high to low, very transparent. I picked the direction he did the work. Awesome! Pat was really knowledgeable. I would refer this company to anyone who asks. And no, I do not work here. Just a happy customer!
- Mik Severe“
These guys are awesome they installed my heater and air conditioning. If I ever had any problems with either one they didn’t hesitate to show up when they said they would. They did quality work and gave quality prices. Everyone is super nice from the initial phone call to the finished product. One Stop is a one of a kind.
- Cheryl Long“
One Stop provided exceptional customer service. They immediately made time for me (even though they were booked that day) and were at my home fixing my AC unit very quickly. They provided great options and an awesome experience.